Maintenance Request Routing System for Real Estate
Every ticket triaged, assigned, and tracked from submission to completion automatically.
0 manual triageHow it works
Tenants submit requests via WhatsApp or your portal. The system classifies severity, assigns the right vendor from your approved list, confirms the job, and sends automated status updates to the tenant at each stage. Overdue jobs are flagged for manager review. A weekly digest gives your team full visibility across all open and closed tickets with zero manual coordination.
The workflow
Every step below runs unattended. Your team is involved only where the system is designed to hand off.
- 01
Submit
Tenant request
- 02
Classify
Severity
- 03
Assign
Approved vendor
- 04
Update
Each stage
- 05
Flag
Overdue jobs
- 06
Digest
Weekly summary
Want this running on your stack?
A systems audit maps this against how your real estate operation actually works, and scopes it as a fixed piece of work.
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