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The AI infrastructure your business runs on
We build AI systems that touch customer data, call recordings, and business operations. Here is exactly how we handle it. No marketing language, no vague assurances.
All data in transit is protected with TLS 1.2+. Data at rest is encrypted with AES-256. Credentials and secrets are stored in isolated vaults, never in source code or plain config files.
Every database, vector store, and model fine-tune we build is provisioned in your cloud account or handed over at project close. We never retain copies of your operational data after engagement ends.
All source code, prompts, agent logic, and integration configs are committed to a repository you control from day one. No black-box SaaS dependency, no per-seat licence, no lock-in.
We request the narrowest API permissions needed for the task. Access is revoked or rotated at project handoff. We never ask for admin credentials when read-only will do.
Every agent is built with a defined escalation path. When confidence is low or an action is irreversible, the system routes to a human. No autonomous action without an agreed approval boundary.
We sign mutual NDAs before scoping calls. For engagements handling PII, health data, or financial records, a Data Processing Agreement is included in the service contract at no extra cost.
We build automation for clinics, diagnostic centres, and health providers. Before any engagement involving patient data, we agree in writing on data handling scope, retention limits, and access controls. A BAA (Business Associate Agreement) is available for US-based clients requiring HIPAA documentation.
Models we deploy use API inference. Your data is never used to retrain or fine-tune any foundation model without your explicit written consent. If we do fine-tune a model for you, that model belongs to you.
Have a specific compliance requirement?
We'll review it before scoping. NDA, DPA, and custom data agreements are standard, not add-ons.