loading_agent…
Custom AI · Built for your problem
A boutique AI consultancy designing voice agents, chatbots and end-to-end workflow automations that compound revenue, slash manual ops, and put your business on autopilot. This booklet is everything we build, why it works, and what it’s done for the operators we’ve shipped with.
Most teams equate “using AI” with typing into ChatGPT. That’s like equating “using electricity” with plugging in a lamp. The actual leverage is when AI sits invisibly inside your management, analytics, marketing, sales, coding, dashboards, customer support, and operations — taking the repetitive judgment-heavy work off your team’s plate, 24/7, without ever getting tired or quitting.
Anyone can paste a prompt into ChatGPT. That's a parlor trick — not leverage. Real AI lives inside the boring tools your team already pays for: CRMs, inboxes, dashboards, ticketing, schedulers.
A clever prompt saves five minutes. A wired-in agent saves five hours every day, then five hundred, then five thousand. Integration is where the curve bends.
Off-the-shelf SaaS gets you 70% of the way. The remaining 30% — the part that's actually unique to your business — is where the real margin and moat live.
You shouldn't rent intelligence at $30/seat forever. We build on your stack, in your cloud, with your data. No vendor lock-in. No per-seat tax.
“If a process repeats, it can be agentified. If it’s judgment-heavy, it can be augmented. If it’s a meeting, it can be summarized, actioned, and followed up — automatically. The bar is no longer can AI do this. The bar is have we wired it in yet.”
Every box below is a workflow that’s currently being done by humans copy-pasting between tabs. Every box below is also a workflow we can agentify — wired into the systems you already pay for. No new vendor. No new login. Just less manual labor and more compounding output.
Decisions, approvals, status — surfaced from your tools, summarized in real time.
Plain-English Q&A on top of your warehouse. Charts, anomalies, and weekly digests, on tap.
Campaign generation, copy variants, repurposing, and continuous A/B/n testing on autopilot.
Pipeline hygiene, conversation intelligence, forecast confidence, and SDR copilots.
Stand-ups, ticket triage, scope creep alerts, and PM nudges baked into Slack / Linear.
Code review assistants, PR summaries, on-call copilots, and internal SDK chatbots.
Custom internal dashboards that compose live data and AI commentary in one view.
The last 30% of any SaaS — the part your team actually needs — built bespoke.
Per-customer experiences, per-rep playbooks, per-user memory — at scale.
Web, in-app, WhatsApp and Instagram assistants with memory and citations.
Inbound + outbound voice concierges that never sleep and never put callers on hold.
An agent per role, per workflow — your second brain that does the work, not just plans it.
Every service below is a production system we’ve shipped in the wild — not a deck, not a pilot, not a “wait for v2.” Pick what bleeds. We’ll build it.
Tailored agentic systems wired into the tools you already pay for.
Human-grade voice concierges that never sleep.
Omnichannel assistants with memory, context, and taste.
Pipeline on tap — enriched, verified, ready to close.
Campaigns that write, test, and optimize themselves.
Blogs, scripts, social, and ad creative shipped at 10x the velocity.
Rank for thousands of long-tail intents your competitors never noticed.
Pipeline hygiene, forecasts, and deal intelligence — on autopilot.
Source, screen, and schedule — faster than your competitors can post the job.
Turn your tribal knowledge into an instant, searchable company brain.
From shiny-object overwhelm to a roadmap your CFO signs off on.
The next four pages go deep on eight of these — with the problem, the build, the deliverables, and the stack we use to ship.
→ pages 05–07Two flagship builds for any business with customers who message and call: a voice concierge that never sleeps, and an omnichannel chat brain that remembers every past conversation.
Human-grade voice concierges that never sleep.
Missed calls leak revenue. Round-the-clock reps crush margins. IVRs frustrate the customers you fought hardest to win.
Omnichannel assistants with memory, context, and taste.
Generic bots break the moment a real customer asks a real question. Support teams drown in repeats; NPS pays the price.
Two builds that turn your go-to-market motion from manual & expensive into compounding & cheap: verified leads at pennies, and campaigns that write, test, and optimize themselves.
Pipeline on tap — enriched, verified, ready to close.
Buying lists is a graveyard. Manual prospecting is the most expensive way to fill a CRM with bounces.
Campaigns that write, test, and optimize themselves.
Your team spends 80% of the week on busywork — drafts, replies, repurposing — and 20% on the strategy that actually moves the needle.
The 30% of your workflows that no off-the-shelf product handles — wired across Slack, Notion, Sheets, Salesforce, and your internal APIs. Where your team’s real leverage hides.
Agentic systems wired into the tools you already pay for.
Off-the-shelf SaaS handles 70%. The last 30% — the part unique to your business — is where the leverage hides.
Pipeline hygiene, forecasts, and deal intel — on autopilot.
Your CRM is a swamp. Reps don't log calls, forecasts are guesses, leadership learns deals slipped after they're gone.
We instrument every system with KPIs before a line of code ships. If it doesn’t move a number, it isn’t done. Below: the four outcomes our clients care about most — followed by where each lift actually came from.
annual ops time recovered per team
median year-one ops savings, in USD
increase in output across content & ops
uptime across shipped agentic systems
Across 47+ shipped systems, in 11 industries, handling 1.4M+ AI interactions per month — and counting.
v1.0 · 2026An always-on voice concierge that handles every inbound call — and books outbound pitches in its spare time.
A natural-language voice agent that fields every customer call, navigates account-specific data, and runs outbound campaigns for the marketing team — without ever sounding like a bot.
Southwest Gases was losing 22% of inbound calls to abandonment during peak hours and burning ops budget on after-hours staffing. The marketing team also had a backlog of warm leads that nobody had time to call.
An omnichannel WhatsApp + in-app assistant that knows every member by name — and when to escalate.
A multilingual conversational AI for a senior-citizen membership club, delivering tailored answers across WhatsApp and in-app, with memory, tone-matching, and clean escalation to humans for finance and medical questions.
GoHappy's members range from 55 to 92, message in 6 different languages, and ask everything from event RSVPs to insurance claim status. The support team was overwhelmed and response times were creeping past 8 hours.
A LinkedIn lead-intelligence engine that delivers verified, enriched, ready-to-pitch prospects for cents on the dollar.
A custom lead-gen system that scrapes targeted LinkedIn audiences, enriches via 6 data sources, cascades email verification across cheap APIs, and outputs personalized openers — all in one script tailored per client.
Agency and SaaS clients were paying $2–4 per verified B2B lead — and still getting 18% bounce rates. The cost of pipeline was eating their unit economics alive.
We ship in tight weekly cycles. Working software in your hands from week one. Measured KPIs locked in before a line of code is written. No mystery, no slide-deck stalling.
We sit with you and understand what's slowing you down — no jargon, just a straight look at your current workflow and where things break.
We architect the solution, map out the integrations, and define what success looks like before writing a single line of code.
We build in tight weekly cycles with working software in your hands from day one.
We wire the agent into your stack, train your team, and run a controlled rollout with a safety net.
We monitor, retrain, and expand. The system gets sharper every week and the impact compounds.
Strategy sprints from $4k. Custom builds $8k–$40k. Boutique-grade outcomes at agency-disrupting prices.
Discovery → Design → Build → Integrate → Scale. Weekly demos, locked KPIs, written runbooks. No mystery cycles.
47+ systems in production. 94% client retention. Zero launches missed in the last 18 months.
Every engagement includes 30 days post-launch optimization. Most clients move to a monthly retainer for compounding improvements.
We pick the model, framework, and pattern that works — not whatever's trending on X this week.
Tight cycles, working software every week, ruthlessly cut scope that doesn't compound.
Code, data, models, and infra all live with you. No vendor lock-in, no per-seat tax.
We instrument every build with KPIs upfront. If it's not moving a number, it's not done.
One 30-minute discovery call, no slides, no NDA. We’ll map the two or three highest-leverage AI opportunities in your business and tell you — straight — whether it’s worth shipping, what it’ll cost, and how fast we can have it live.